I’m curious to learn from industry insiders: how did TCI Express grow to be the largest logistics company in India? Was it purely about scale, or did they innovate in operations? They’re everywhere — metro cities, small towns, and even remote areas.
I know they have automated sorting centers and use air, rail, and surface express services. But how do they maintain consistency? Do they own their fleet or rely heavily on third-party trucks? Also, are their cold chain and full truck load services on par with specialists like Blue Dart or Delhivery?
If you’re a logistics professional or a business owner who has used TCI Express long-term, please share insights. Is their network the real strength, or is it their tech, service quality, or pricing? Learning from your experiences would help newcomers like me understand what makes them stand out.